IT Ticketing System

Introduction

Welcome to the IT Ticketing System

Our comprehensive solution for managing and resolving IT-related issues efficiently and effectively. This system is designed to streamline the process of reporting, tracking, and resolving technical problems, ensuring a seamless and productive experience for all MGM Food and Blendwell employees. 

The IT Ticketing System can be accessed directly from your workstation computer upon logging into your account. An icon named "IT Ticketing System V3" is included among your desktop items.

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IT ticketing System shortcut on your desktop computer

Login to the system

To log in to the system, you need to locate the "IT Ticketing System V3" icon on your desktop and double-click it.

A login page will appear. This is where the program starts. Users must enter their credentials to log in to their respective accounts.

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Account Registration

If you don't have an account yet, you can create one independently by clicking on the "Create Account" link from the Login page.

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A form will appear where you need to fill in all the details related to you.

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You will receive a Notice upon successful registration.

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An email confirmation will be sent to your email upon successful registration

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You can now proceed to Login on the system.

Forgot Password

If you forget your password, you can reset it by clicking the "Forgot Password?" link on the login page.

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You'll need to provide your company email address to receive the password reset code.

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